Services
AI & automation
Bots, integrations and AI features that remove the manual steps between a lead and a reply.
The problem
Between a customer's action and a business's reply there is usually a person copying something from one place to another: a booking into a chat, a reminder into a calendar, a lead into a spreadsheet. Each hop is a delay and a place to lose the customer. AI is sold as the fix, and mostly adds a confident answer nobody has checked.
What we do
We automate the hops and keep the judgement human. Telegram bots that deliver a booking to the person on shift and let a patient reschedule without a call; reminders and confirmations that go out on time; transactional email from a verified domain that reaches the inbox. AI goes where its output can be checked before it matters — finding candidates, drafting, classifying, proposing — and a person approves. PlaybookOS is built on that principle, and so is VELMORA CHECK: the model finds the websites, the studio reviews every one by hand.
Who it is for
- Businesses that answer customers by hand and lose them in the gaps
- Clinics and services with bookings, reminders and no-shows
- Sales teams that want AI suggestions with a human in charge
- Anyone who was promised an AI assistant and got an unread chat
What you get
- Telegram bots and mini-apps wired to the business's real workflow
- Reminders, confirmations and notifications that are delivered and logged
- Transactional email on a verified sending domain
- AI features scoped to what can be checked, with an approval step
- Monitoring so a failed message is a known event, not a mystery
How the work runs
- 01
Find the hops: every place a person copies something by hand
- 02
Pick the ones where a delay costs a customer
- 03
Automate the delivery, keep the decision with a person
- 04
Add AI only where its output is checkable
- 05
Log everything, so what failed is always visible
